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FILM: Making The Difference
FILM: Making The Difference
 



DVD (schools and colleges) [£47.00 plus VAT]
DVD (universities and businesses) [£97.00 plus VAT]
1 year streaming (schools and colleges) [£23.50 plus VAT]
1 year streaming (universities and businesses) [£43.50 plus VAT]
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20 mins, 1992       

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As more and more businesses become international, so the risk increases of cultural misunderstandings. And it's not just a question of the language barrier: many other problems can arise.

RESULTS V RELATIONSHIPS: In the west people believe in "getting down to business"; elsewhere it's more important to first establish a relationship.

TIME: Across the world there are widely different attitudes to time and what it means to be late.

BODY LANGUAGE: The simplest gesture can cause great offence. Attitudes to women: different cultural attitudes can make doing business difficult for the unwary.

YES MEANS NO: People in some cultures hate to say no even when they want to say no.