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CLIP 100 Employee Representation & Trade Unions CLIP 101 Communication: More Voices CLIP 102 Communication In Action

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CLIP 100 Employee Representation & Trade Unions CLIP 101 Communication: More Voices CLIP 102 Communication In Action
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10 mins 48 secs How employees get their voices heard. Historically trade unions played a key role - what do they do for workers today? Also: the role of ACAS.

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4 mins 31 secs People at the sharp end describe communications issues in the workplace including email overload, Chinese whispers, and bad and good comms.

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7 mins 50 secs Case study. A company decides to close a factory. But how best to tell the workers? Letters, emails, a mass announcement? What if news leaks out?

CLIP 103 The Culture Of A Workplace CLIP 104 Introduction To Leadership & Management CLIP 105 Leadership & Management In Action

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CLIP 103 The Culture Of A Workplace CLIP 104 Introduction To Leadership & Management CLIP 105 Leadership & Management In Action
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5 mins 53 secs A factory once had a co-operative, family atmosphere. But now morale is low and absenteeism high. What's happened to its culture?>

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13 mins 56 secs Guide to managers - autocratic, democratic, laissez-faire, paternalistic, Theory X, Theory Y, people & task-oriented. And what makes a leader?

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6 mins 44 secs Case study. Stephen is a successful businessman - but what kind of a manager is he? How good is he with people? How do his employees see him?

CLIP 106 Data Protection Case Study: The Worried Employee CLIP 107 The Information Commissioner CLIP 108 Workforce Performance In Practice: A Tale Of Two Factories

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CLIP 106 Data Protection Case Study: The Worried Employee CLIP 107 The Information Commissioner CLIP 108 Workforce Performance In Practice: A Tale Of Two Factories
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5 mins 48 secs Rosie worries she'll lose her job because of mistakes in her personnel records. But what data does her company hold? Has she a right to see it?

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11 mins 32 secs David Smith explains his role in enforcing data protection law and his powers. Why is data protection important? What are the key threats?

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6 mins 28 secs One of Blakeway's factories is performing much worse than another. Is this down to a lack of investment and ageing machinery? Or lazy workers?

CLIP 109 Termination of Employment Case Study 1: Gross Misconduct CLIP 110 Termination of Employment Case Study 2: Redundancy CLIP 111 Organisational Structures In Action

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CLIP 109 Termination of Employment Case Study 1: Gross Misconduct CLIP 110 Termination of Employment Case Study 2: Redundancy CLIP 111 Organisational Structures In Action
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10 mins 35 secs Jo is caught taking money from a fellow worker's bag. She's formally sacked for gross misconduct. But did her employer handle her case fairly?

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7 mins 21 secs MD Stephen Maynard wants to close a factory, making many people redundant. But the legal process is more complicated than he'd bargained for...

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9 mins 44 secs Case study. A consultant looks at a firm with a hierarchical structure. Does this help - or hinder - its business? What do the workers think?

CLIP 112 Contracts Of Employment: A Cautionary Tale CLIP 113 Employment Law: Joe: "But I'm Not Gay" CLIP 114 Employment Law: "He Wanted To Take It Further"

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CLIP 112 Contracts Of Employment: A Cautionary Tale CLIP 113 Employment Law: Joe: "But I'm Not Gay" CLIP 114 Employment Law: "He Wanted To Take It Further"
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9 mins 25 secs Case study. An employer is surprised to find that just by employing someone you give them a contract - and also rights, such as maternity leave.

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5 mins 08 secs Case study. Joe's being teased at work for being gay - although he isn't. His boss won't help - but has Joe got a case in employment law?

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5 mins 26 secs Case study. Rosie's been made redundant but believes she's been treated unfairly compared to a more junior colleague. Will the law help her?

CLIP 115 Appraisal Case Study: Mark's Big Idea CLIP 116 Appraisal Case Study: Ruth - "Just The Right Person" CLIP 117 Appraisal Case Study: The Problem With George

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CLIP 115 Appraisal Case Study: Mark's Big Idea CLIP 116 Appraisal Case Study: Ruth - "Just The Right Person" CLIP 117 Appraisal Case Study: The Problem With George
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5 mins 45 secs Mark's keen to get involved in a new project at work. He uses his appraisal to broach the subject with his manager. But things don't go well...

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8 mins 35 secs Ruth is keen. Her manager gives her lots of positive feedback. But she has some problems and needs training. How well does her manager do?

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8 mins 30 secs Manager Karen wants George to get behind a move to team-working. But George is dragging his heels - to put it mildly. Will he accept change?

CLIP 118 Motivation Case Study: Carla's Little Secret CLIP 119 Motivation Case Study: Alison: Too Much Caring? CLIP 120 Motivation Case Study: Joe's Leaving Soon

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CLIP 118 Motivation Case Study: Carla's Little Secret CLIP 119 Motivation Case Study: Alison: Too Much Caring? CLIP 120 Motivation Case Study: Joe's Leaving Soon
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6 mins 27 secs Carla used to enjoy her job as a technical worker - but she's quitting. Is it the pressure of becoming a manager? Or is there another reason?

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8 mins 37 secs Alison is personal assistant to demanding MD Stephen Maynard. She used to find the job exciting - but now she's not happy. What's gone wrong?

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5 mins 28 secs Factory hand Joe has an "attitude problem". If he thinks there's a better way of doing something, he says so. But should management sack him?

CLIP 121 Motivation Case Study: Imran - "Everything's Fine" CLIP 122 Brompton Bikes: The People CLIP 123 Acme Whistles: The People

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CLIP 121 Motivation Case Study: Imran - "Everything's Fine" CLIP 122 Brompton Bikes: The People CLIP 123 Acme Whistles: The People
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9 mins 11 secs Why's Imran making fewer sales? Economic conditions - or is he losing motivation? Would he do better with a bonus system? Is racism a factor?

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8 mins 41 secs Human resources issues at a famous bicycle manufacturer. Recruitment and retention, training, workforce monitoring, motivation and culture.

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10 mins 10 secs Human resources issues at a long-established whistle manufacturer. Recruitment and retention, people problems, and multicultural factors.

CLIP 124 Changing Structures: An Expert View CLIP 125 Appraisal In Action: Keep Up The Good Work CLIP 51 Management Styles: The Boss Of Tossed

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CLIP 124 Changing Structures: An Expert View CLIP 125 Appraisal In Action: Keep Up The Good Work CLIP 51 Management Styles: The Boss Of Tossed
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8 mins 42 secs Changing an organisation's structure isn't easy. People have to learn new ways of working. Good communication is key. An HR specialist explains the issues.

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9 mins 42 secs How NOT to do an appraisal interview. The manager of a travel business seems to be praising her colleague - but is in fact putting her down.

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9 mins 33 secs Twenty-something entrepreneur Vincent McKevitt fights to establish his new salad bar chain. His management style is put to the test with the launch of a new branch.

CLIP 59 Human Resources Strategy: An Overview CLIP 60 What Is Appraisal? CLIP 61 Appraisal In The Spotlight

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CLIP 59 Human Resources Strategy: An Overview CLIP 60 What Is Appraisal? CLIP 61 Appraisal In The Spotlight
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14 mins 20 secs You need a strategy for managing people - but what should it include? What's meant by "soft" and "hard" HRM? Why do strategies so often fail?

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12 mins 21 secs Appraisal involves assessing an employee's performance over a period of time. But how do you get it right? Shouldn't staff have their say, too?

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10 mins 16 secs Potentially an appraisal can bring benefits - but a bad one can be worse than none at all! Employees explain what happens in the real world.

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