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Solution Graphics
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FILM: Customer Care On Trial
FILM: Customer Care On Trial
 



DVD (schools and colleges) [£47.00 plus VAT]
DVD (universities and businesses) [£97.00 plus VAT]
1 year streaming (schools and colleges) [£23.50 plus VAT]
1 year streaming (universities and businesses) [£43.50 plus VAT]
IF YOU ORDER "DVD" we will send you the DVD
IF YOU ORDER "STREAMING" we will email you a password on receipt of order

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25 mins, 1993       

[password required]
A secret camera explores what happens to a variety of customers in the real world. Includes examples of customers being treated with tact, incompetence and rudeness, both on the phone and face-to-face.

NOTE: This is NOT a guide to giving customer care: it shows what happens in the real world and provides on-screen questions to stimulate viewers to consider the issues raised.