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FILM: Systems In A Hotel
FILM: Systems In A Hotel
 



DVD (schools and colleges) [£47.00 plus VAT]
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27 mins, 2000       

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This demonstrates the systems in a large hotel. The hotel's booking system shows the rooms available and helps maximise income from the rooms, discounting prices when things are quiet. For each guest the system records a guest history, with details of their likes and dislikes.

When a guest feels a room is too hot, staff use a building management system to turn down the temperature.

A housekeeping system records details of a defective lamp to be reported for repair. But while all these different systems bring efficiency, do they really improve the quality of a guest's stay? Or is it all a bit too impersonal?