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FILM: Systems For Leisure 2
DVD [£47.00 plus VAT]
One Year Streaming Subscription [£23.50 plus VAT]
Three Year Streaming Subscription [£47.00 plus VAT]
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Printed Book [£20.00 plus VAT]
26 mins, 2004
This is a completely new film which updates the original Systems For Leisure (TV Choice 1993), but featuring the same leisure complex, Guildford Spectrum - still the UK's largest leisure centre.
In 2002 Spectrum changed over to a new ticketing system called TOREX. What benefits does it offer? What were the problems in changing over?
TOREX feeds into the centre's financial systems. Control of money in and out of the business is as vital as ever. Also - are they making a profit?
Spectrum now uses a marketing research system called SPSS, which allows them to store information on customers and target them for specific promotions. E-mail is now a major marketing tool: it was non-existent in 1993. Also, the Internet, and advances in desktop publishing, have had a major impact on their marketing.
As in 1993, controlling the heating and air conditioning systems are vital for customer satisfaction and minimising costs. We explain developments in this area.
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